Terms & Conditions

Vedara Fragrances reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

The updated terms will be published on this page, and your continued use of the website after any changes means that you accept the revised terms.

We make every effort to ensure that product descriptions, images, prices, fragrance notes, and other product information displayed on our website are accurate.

However:

• Actual product colors may vary slightly depending on your device or screen settings.
• Natural variations in fragrance, color, texture, shape, and finish may occur in handcrafted products.
• Product images are for illustrative purposes and packaging may occasionally vary.
• Product availability is subject to change without prior notice.

Minor variations in handcrafted products should not be considered defects.

Our incense, dhoop, fragrance oils, essential oils, and other products should always be used according to the instructions provided with the product.

For incense and dhoop products:

• Use only in a well-ventilated area.
• Keep away from children, pets, flammable materials, and combustible surfaces.
• Never leave burning incense unattended.
• Place the product on a stable, heat-resistant surface.
• Follow all safety instructions provided on the product packaging.

Vedara Fragrances shall not be responsible for damage or injury caused by improper use, misuse, or failure to follow product instructions.

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, product information errors, or promotional mistakes.

If an order has been placed at an incorrect price due to a technical or human error, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to:

• Accept or reject an order
• Cancel an order
• Limit quantities
• Restrict orders to certain locations
• Cancel orders affected by pricing or technical errors

Once your order is successfully placed, you will receive an order confirmation through the contact details provided during checkout.

We accept payment methods made available through our website at the time of purchase.

All online payments are processed through secure third-party payment providers.

Vedara Fragrances does not intentionally store your complete debit card, credit card, or banking credentials on its own servers.

Orders are generally processed within 1–2 working days and delivered within approximately 3–7 working days after dispatch, depending on the delivery location and courier service.

Delivery timelines are estimates and may be affected by:

• Weather conditions
• Public holidays
• Festivals and peak periods
• Remote locations
• Courier delays
• Circumstances beyond our control

For complete information, please refer to our Shipping Policy.

Our return, replacement, and refund terms are governed by our Return, Replacement and Refund Policy.

Due to hygiene and fragrance-related considerations, many of our products are non-returnable and non-exchangeable.

Customers are required to report eligible issues within the specified timelines and provide the required evidence.

Orders may be cancelled only before they are packed or dispatched.

Once an order has been packed or dispatched, cancellation may no longer be possible.

Approved cancellations will be refunded according to our applicable refund policy.

Fragrance is a personal experience and may be perceived differently by different individuals.

We do not accept returns, exchanges, or refunds solely because:

• You dislike the fragrance
• The fragrance is different from your personal expectation
• You expected a stronger or lighter fragrance
• You are sensitive to a particular fragrance note
• You received the correct product in good condition

All content available on the Vedara Fragrances website, including:

• Logos
• Brand names
• Product images
• Photography
• Graphics
• Text
• Designs
• Videos
• Website layout

is owned by or licensed to Vedara Fragrances and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

• Attempt to gain unauthorized access to our website or systems.
• Interfere with website functionality.
• Submit false or misleading information.
• Use automated systems to collect website content without permission.
• Engage in fraudulent activities.
• Use our website to violate any applicable law or regulation.

Our website may use third-party services such as payment gateways, courier partners, analytics tools, and communication services.

We may also provide links to third-party websites.

Vedara Fragrances is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Vedara Fragrances will make reasonable efforts to ensure that the website and its services operate properly.

However, we do not guarantee that:

• The website will always be available or error-free.
• Product information will always be completely free from errors.
• Delivery will always occur within the estimated timeframe.
• The website will be free from technical issues or interruptions.

To the extent permitted by applicable law, Vedara Fragrances shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

You agree to indemnify and hold Vedara Fragrances harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of applicable laws or third-party rights.

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts in India.